Global Odeme Hizmetleri is committed to protect and respect Personal Data of our customers, beneficiaries and users. This Privacy Policy provide information on how Global Odeme Hizmetleri collects, uses, disclose and manage information we gather about you. We expect to read this carefully as this is Privacy Policy is legally binding when you use our service.


This Privacy Policy refers to information we collect mainly through network of our agents and digital mechanism including our website. Personal Data include any information such as name, address, telephone and e-mail address.


  • How we collect your information
  • How we use your information
  • How we share your information
  • Transfer of Personal Data To Other Countries
  • How we protect your information
  • How long we retain your information
  • Your rights
  • Changes to this privacy policy
  • Third-party services, applications and websites
  • Contacting us



Information You Provide to Us:   We collect information you give directly to our agents in order to provide remittance service. The type of information Global Odeme Hizmetleri collects through its agent network include: Full Name (sender and recipient of the transaction), Address (sender and recipient of the transaction), Nationality (sender and recipient of the transaction), Telephone, including mobile (sender and recipient of the transaction), Relationship between sender and recipient of the transaction, E-mail, Age, Gender, Birth Place, Labor details, Origin of the financial resources, Financial background, Identification document (e.g. National ID, Driving License, Passport) and the data contained there, Bank Statements, Transaction amounts, Bank account numbers, Credit / Debit card numbers, Marketing & other Contact Preferences. Being a Financial Institution and working closing with matters such as identity verification, fraud prevention and other security purposes, we may collect and confirm some information through sources of third parties such as government agencies and consumer reporting agencies.

Information We Collect Automatically through the use of Cookies and Other Tracking Technology:  At Global Odeme Hizmetleri website, we obtain certain information by automated techniques like cookies, web server logs and other means. A “cookie” is a file that a visitor’s computer and other device connected to Internet receive from the website to identify the visitor’s browser or store information in the browser.

The purpose of the automated means is to collect information related to your equipment, browsing action and usage patterns. The device information we obtain may include IP address, language preferences, frequency of visiting and exiting pages, web browser and device characteristics.

The information we gather from cookies and similar technologies helps us I) to remember you, consequently not to re-enter information again II) understand how you use and interact with our website III) in analysis of usability of our website and effectiveness of our communication IV) to keep track that our website is working properly and enhance its functionality.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.


Global Odeme Hizmetleri collects this data for various purposes, including to :

  1. For the purpose of providing customers remittance service
    • Authorizing and processing transactions, involving effecting and administering money transfers and ensuring the appropriate payment flow of funds from the sender to the recipient.
    • Monitoring and improving our service such as website application and its content.
    • Sending information about our Global Odeme Hizmetleri products and services.
    • Customer feedbacks to improve our service.
    • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation.
    • Retaining business and transaction records for reasonable period of time.
    • In response to insurance, audit and processing requirements.
    • With consent of Personal Data or as required by law.

  2. Global Odeme Hizmetleri collects this data for automated processing
    • Global Odeme Hizmetleri may conduct automated processing of Personal Data like: address, employment information, date of birth and transactions amounts to meet with anti-money laundering regulations.


In order to provide our services to you, it is sometimes necessary for us to transfer your data to the third parties. In these cases, we ensure that both ourselves and our partners take adequate and appropriate technical, physical and organisational security measures to protect your data. We also ensure we have appropriate contractual protections in place with these third parties.

We may share your Personal Data as follows:

  • Affiliates, business partners, suppliers and sub-contractors for the performance and execution of any contract we enter into with them or you.
  • Advertisers and advertising networks solely to select and serve relevant adverts to you and others.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation.
  • To recover debt or in relation to your insolvency.
  • To assess financial and insurance risks.
  • To develop customer relationships, services and systems.


In order to provide service to customers, Global Odeme Hizmetleri may transfer the Personal Data to outside the Turkey. This is due to Personal Data are processed outside of the originally collected country, within the Global Odeme Hizmetleri Network which are third party processors or our partners. Global Odeme Hizmetleri ensures that all payments strictly comply with applicable data protection law. Global Odeme ensures that all security measures and safeguards are taken to protect the Personal Data and in the same time make sure that all payment transfers are carried out with Global Odeme instructions.

In each cross border payment, Global Odeme Hizmetleri complies on a well-defined and acceptable legal mechanism to make sure that Personal Data are strictly protect at all times. Global Odeme Hizmetleri may apply protections base on agreements and “adequacy “safeguards defined and approved by the relevant Data Protection Authorities. For further information, please refer to


Global Odeme Hizmetleri is committed to ensure that all information you provide is treated securely and in accordance with this Privacy Policy and strict Data Protection Standards. Global Odeme Hizmetleri take all steps to maintain appropriate administrative, technical and physical safeguards against accidental, unlawful and unauthorized access, disclosure or use of the collected information through its agents or websites.


We will hold your personal data on file as long as necessary for our legal business obligation. Please be aware that in certain cases, legal obligations require us the retention of your personal data for a longer period of time.


You have certain rights over the provided information being process by Global Odeme Hizmetleri.

You have the following rights: to request a copy of your information, to require not to send marketing communications, to request to erase or restriction of your information, to correct your information, to request to cease processing your information if the processing is causing you damage or distress. Please note that to exercise any of these rights or to provide your comments related to this policy, you can contact Global Odeme Hizmetleri at or at mailing address at Maslak Mahallesi Eski Büyükdere Caddesi 2000 Plaza No:7/44, 34485 Istanbul, Turkey. Global Odeme Hizmetleri has further committed to refer unresolved privacy matters, request, queries or suggestions about this privacy statment. You may contact us at:


Global Odeme Hizmetleri may change the content of the Privay Policy at any time without notice, and consequently our Privacy Policy may change from time to time. It is expected to review the Privacy Policy whenever interact with us to stay informed and updated about our information practices and the ways to proctect and disclose your privacy information. Your continued access and usage of the websites will mean that you agree to the changes.


Global Odeme Hizmetleri has relationship with certain third-party services, websites or applications you use or navigate to from our Service. These partners may have separate user terms and privacy policies that are independent of this Privacy Policy. We are not responsiPolicy. We are not responsible for the privacy practices of these third-party services or application. We recommend you to carefully check and review the privacy statements and user terms of each third-party service, website and application prior you use.


To submit questions, comments and request regarding this Privacy Policy, you can contact Global Odeme Hizmetleri by emailing us at or at our mailing address at:

Global Odeme Hizmetler Maslak Mahallesi Eski Büyükdere Caddesi 2000 Plaza No:7/44, 34485 Istanbul, Turkey.